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Warranty Info

Ducati Warranty

New bike Warranty…

As we have a habit of doing things a bit differently, all the new bikes from us are fully checked and test ridden before you get them, as specialist dealers, we know what to look for on each model. Our pre delivery inspection covers more than even Ducati require and is second to none, CLICK HERE to see the servicing details.

All new Ducatis from Moto Rapido are covered by a comprehensive, unlimited mileage, factory warranty from the day you collect it for 2 years.

In addition, you are protected by the Ducati Assistance package. This is a full 2 year breakdown and recovery service, Covering all of Europe (See Below).

This year for the first time,and only available from selected dealers, the warranty can be extended to 3 years by the first owner for a small charge (exludes breakdown assistance and must be bought before the motorcycle is 18 months old).

Call Phil in the workshop on 01962 877998 for full details and conditions of the warranty.

Used bike Warranty…

As Ducati specialists, we ensure that every bike sold is fully up to date with its service schedule (on its time limit as well as mileage!). AND fully checked for things we know go wrong with each model. No Ducati is ever sold without a full workshop inspection first. However, as fussy as we are with selection of used bike, all things mechanical can go wrong.

Approved used Ducati...
Moto Rapido approved used Ducatis can now be supplied with a 12 month factory warranty and Ducati Assistance package identical to the warranty offered with our new bikes.

As our used bikes meet the standard required by Ducati, this is available for all Ducatis up to 5 years old and is a fully factory backed world wide warranty, see new bike warranties above for details.

Please note: We take pride in making sure every Ducati is just as you would expect, even though your Ducati may be covered by the factory warranty we would like the opportunity to put right anything that may go wrong, often these are small things that we can quickly put right without having to make warranty claims, saving you time away from your Ducati.

Included with each bike sold is our standard warranty as follows:

  • Motorcycles up to 2 years old : Ducati factory warranty (up to 24 months old)
  • Motorcycles over 2 years old : Parts and Labour warranty*, 6 months cover with Moto Rapido, unlimited mileage

*full written details of what is covered by your warranty is provided with your new motorcycle.

Ducati Assistance

DUCATI ASSISTANCE

Ducati Motor Holding S.p.A and ACI Global S.p.A. offer the Ducati Card Assistance package.

Cover is European wide for 24 months from the date your bike collected.

The service covers DUCATI customers 24 hours a day, 365 days a year.
The Ducati Assistance package helps to solve the main problems in case of accident, breakdown or illness whilst riding your Ducati.

The following services are included...

  • Emergency road side service and recovery
  • Transport of rider / pilion following recovery
  • Return home of rider / passenger or transport to onward destination
  • Recovery of your Ducati after repair
  • Recovery of your Ducati from foreign contries
  • Search and dispatch of spare parts to foreign country to get you Ducati repaired
  • Hotel charges during repair time
  • Retrieval of motor vehicle from roadside in the case of an accident
  • Advance of penalty bonds to a foreign country
  • Medical consultation fees
  • Dispatching of doctor
  • Ambulance to transport individual to hospital (Italy only)
  • Return home due to health problems
  • Return home of Family member (dependent)
  • Dispatch of urgent medicines to a foreign country
  • Cash advance for emergancy expenses
  • Much more than just roadside cover!

Ducati Assistance can be contacted on 00800 3322 8877 or for more details, including terms and conditions please call us on 01962 877998,